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Serving Our Handcrafted Industry to over 145 Countries & Thousands of Cities since 1996

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Willow Way, LLC

Manufacturing & Design

Soapmaking & Candle


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Contact Us - Product Information and Customer FeedBack

Customer FeedBack is Everything...

We can’t help you improve your business without at least some of you helping us improve ours.

We love hearing your comments. In fact, a significant portion of SoapEquipment.com's evolution can be traced back to the comments and feedback we’ve received over the years. We love seeing how people are using our soap making equipment and soap making systems and hearing ways in which we can help improve it for you.

If you dislike something about our service, know of something that would improve its functionality, have something on a wish list that you would really like to see, or want to tell us about anything we’ve done right so far (we like hearing the good stuff too!) tell us about it!

We're not going to say we can jump on every change or idea right away, things take time, but we also know that we can’t think of everything, especially when considering the hundreds of different applications our equipment and systems are being used in.

Lastly, we just want to say Thank You; both from SoapEquipment.com and Willow Way, LLC.

We've been designing and developing soap making equipment since 1996 and have successfully served our handcrafted industry to over 63 Countries and 1,400 Cities. Seeing how our customers use our equipment and systems, talking over problems you encounter and watching people, some completely new to the handcrafted industry, excel using our systems has really been an inspiration.

So Thank You, and if you have something to say, say it, because SoapEquipment.com is listening.

Please use the form below to request more information on our soap making products and systems...

Please call, write or e-mail us at the following addresses:


Willow Way LLC - Home Office

12873 W E Oler Road

Hagerstown, IN 47346


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Phone: 765-530-0307

Dallas, Texas Contact:

Phone: 870-429-8230


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Willow Way LLC

WaxMelt.com is a division of Willow Way, LLC.

Please visit our main site for all your soap making and candle melting needs at SoapEquipment.com

This site is owned and operated by Willow Way, LLC and SoapEquipment.com - Trusted Names in the HandCrafted Bodycare Industry since 1996.

Items ordered on this site are handled through SoapEquipment.com's Shopping Cart. Shipping is handled by Willow Way, LLC. Please call if you have any questions or concerns.

Willow Way, LLC - Home Office

Sales, Design & Engineering

Phone: 765-530-0307

Click Here to Contact us

Home Office & Shipping Address:

520 W. Main St.

Hagerstown, IN 47346

Willow Way LLC - Arkansas Office

Custom Large Production & Systems Sales

Phone: 870-429-8230

Click Here to Contact us

Willow Way LLC - Billing

This Address is for Billing Only:

12873 W E Oler Road

Hagerstown, IN 47346

Company Phone Listings

General Sales Questions and Ordering:

765-530-0307 ext.101

Custom Large Production & Systems Sales:


Tech Support:

765-530-0307 ext.105


765-530-0307 ext.103

$30 minimum purchase (excluding shipping and tax)

USA - Office Hours: Eastern Time Zone - Monday thru Friday - 8:00AM - 4:00PM

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Copyright 1996-2017 Willow Way, LLC. All rights reserved Worldwide

Use of this website signifies your agreement to the Terms of Use * All specials are for a limited time only. Offers cannot be combined with any other discount, offer, promotion or special incentive program and are not valid on: (a) prior purchases, (b) prior quotes or offers. Void where prohibited. Please visit the links above for more information including latest pricing, availability, and restrictions on each offer. Prices are in U.S. dollars (USD) $30 minimum purchase (excluding shipping and tax) . All prices and product availability subject to change without notice. Unless noted, prices do not include shipping and applicable sales taxes.

Please call or e-mail us with any questions or to place an order.